Natália Leão Grace Caines

Nestlé Case Study: Social insights to innovation processes

A Talk by Natália Leão and Grace Caines

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About this Talk

We all know there are opportunities in social data, the biggest problem is how to action what you find. Here we have an example of social insights answering real questions. Nestle used social insights to ask the big question in innovation pitches - what do people really want? How did they use data to back up their decisions? What does it take to build confidence in the innovation team? How do you know it’s all just not going to flop? This one’s about planning the actual future based on what people are saying - the holy grail of social intelligence. Expect to hear what’s possible in social data and innovation, where the pressure is on to find a reliable insight.

You’ll hear:

👉 How Nestle’s R&D use social data throughout the innovation process, from idea to validation social data backed innovation pitches.

👉 The technology and methods (the AI case study application is incredible).

👉 How to crack the social data and product innovation alignment (it can take 2 years from trend spot to product on shelves).

25 April 2024, 11:10 AM

Main Stage

11:10 AM - 11:30 AM

About The Speakers

Natália Leão

Natália Leão

Global Social Intelligence Development Lead, Nestlé

A communication and digital intelligence professional with +10 years of experience working in multi-cultural Social Intelligence projects for top brands in Pharma, Beauty and FMCG. She currently supports the evolution of SI at a global level as part of the Integrated Marketing Services team.

Natália Leão

Grace Caines

Grace Caines

Digital Insights Specialist, Nestlé

Grace Caines

Hosts

Jillian Ney

Jillian Ney

The Social Intelligence Lab

Jillian Ney

Nichefire

Nichefire is a Predictive Cultural Trends Intelligence platform that makes it easy to uncover emerging consumer trends and capitalize on opportunities that drive growth.

Main Sponsor

ViralMoment

ViralMoment uncovers social video insights faster than 1,000+ analysts scrolling through social media chaos. Cut through algorithm fog to clearly see how your brand(s) stack up in social video. Become a TrendSurfing Guru with ViralMoment's TrendSurfer Tool 🏄‍♀️

Main Sponsor

Ipsos

Main Sponsor

Black Swan Data

Black Swan uses AI to guide scientific decision making at every stage of innovation, by predicting consumer behaviour with 89% accuracy. It enables Insight and Innovation specialists to move fast, surface untapped opportunities, and deliver more successful new products to market.

Main Sponsor

HaiX AI

Beyond text social listening, HaiX AI offers in-depth Social listening : 1. Access All UGC: HaiX unlocks insights from TikTok, Instagram, and LinkedIn beyond your owned data. 2. Visual Insights: Decode images, videos for key topics, sentiment, and trends 3. Secure & Affordable with private Gen AI

Main Sponsor

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