
Kim Townend
Social Listening and Strategy Consultant, Kim Townend Studio Award-winning social strategist and social listening consultant with 18 years of social-specific experience
About this speaker
Iām a UK-based social listening and strategy consultant. My work falls into three main areas.
Cultural Social Strategy, Social Listening & Trends, Audience Insights.
I've been working in social media since the very beginning. In that time, I've worked as a community manager, a creative, a strategist, and a head of department, and I've used social listening in each role. I adore deep-diving into online communities, figuring out what makes them tick and how to interact with them in a way that makes everyone feel good.